N-central Troubleshooting
Unable to uninstall Take Control MAC
Last Modified
Tue Aug 04 13:12 GMT 2020
Description
- After removing the agent from MAC computer Take Control may not uninstall correctly and get pop up window regarding Take Control and cannot remove.
Environment
- N-able N-central
Solution
To resolve this please execute following steps- On the macOS device, navigate to Finder > Application > Utilities > Terminal App;
- Run the following commands:
- launchctl unload /Library/LaunchAgents/MSPAnywhereServiceConfiguratorN-central.plist
- launchctl unload /Library/LaunchAgents/MSPAnywhereAgentPLN-central.plist
- sudo launchctl unload /Library/LaunchDaemons/MSPAnywhereDaemonN-central.plist
- sudo launchctl unload /Library/LaunchDaemons/MSPAnywhereHelperN-central.plist
- Uninstall the Take Control Agent (macOS) just like you would do to any other program or application on macOS by moving the application to Trash.