Filter using custom properties

Filter customers and devices based on custom properties. Unlike other properties, custom properties are manually created and applied to customers and devices. With custom properties, you can label and classify customers and devices within for your own purposes. Custom properties comprise a property name and a date, a URL, text or a drop-down list containing a selection of options.

Example custom properties can be patch group plans, warranty expiration dates, SLA Level, Sensitive Devices, and so on.

For information on custom properties, see the Custom Properties topic.

  1. Expand Configuration in the left navigation pane.
  2. Click Filters.
  3. Click Add.
  4. Enter a filter Name and optional Description.
  5. Choose who can use the filter via the is available to drop-down.
  6. To include the filter in the top-menu filters drop-down, check Show in my Drop-Down.
  7. Configure the filter criteria through the Find devices where drop-downs.
  8. Select the Category. Only the Device and Organization categories support custom properties.
  9. In the sub-category drop-down, select the custom property. Custom Device Property for the Device category or Custom Organization for the Organization category.
  10. Select a Property from the drop-down.
  11. Select an Operator from the drop-down.
  12. Input a Value for the filter.
  13. After configuring the filter, click Preview to view the results.

  14. Click Save to create.

The filter is added to the filters list and ready to use for service templates, scheduled tasks and Dashboards.