Requirements for managing mobile devices

Important Update: Please read our release note about important updates and limited functionality of our Mobile Device Management solution with the launch of our new Device Management for Apple (DMA). We recommend you enroll your iOS devices with DMA. Read more about migrating from MDM to DMA.

Supported Mobile Device Operating Systems

N-able N-central's Mobile Device Management supports iOS and Android devices.

The table below outlines the TCP open port configurations required to send/receive push notifications for MDM.

Port Number Port Location Description
N-able N-central Server Target Network Server
Inbound Outbound Inbound Outbound

80

 

Ö

Ö

 

 

443

 

Ö

Ö

 

 

2195

 

Ö

   

Access to ports 2195 and 2196 must be granted to gateway.push-apple.com.akadns.net.

2196

 

Ö

   

5222

   

Ö

   

5223

   

Ö

   

5228

   

Ö

 

TCP and UDP mode.

SSL certificate

The N-able N-central server must have a valid SSL certificate issued by a valid Certification Authority (CA).

Apple Push Notification Service certificate

For N-able N-central's Mobile Device Management capability to work effectively with iOS devices, you will need to generate an Apple Push Notification Service (APNS) certificate that is unique to your N-able N-central installation. N-able does not provide this certificate but provides a wizard to help you obtain one from Apple Inc.

For more information, see Manage Apple push notification service certificates.

APNS certificates are not required to manage Android devices.