Set Up a ConnectWise Manage Ticketing Recipient

Following the ConnectWise Manage PSA Integration Checklist, this is the fifth of six steps to integrate N-able N-central with ConnectWise Manage using the PSA Configuration feature in N-able N-central.

A Ticketing Recipient is collection of settings that acts like a user account in N-able N-central. Use a Ticketing Recipient to generate tickets in ConnectWise Manage by associating it to Notifications, Self-Healing, and Scheduled Tasks.

You can add or modify a ticketing recipient only if you have the appropriate permissions.

What do you want to do?