Following the ConnectWise Manage PSA Integration Checklist, this is the fifth of six steps to integrate N-able N-central with ConnectWise Manage using the PSA Configuration feature in N-able N-central.
A Ticketing Recipient is collection of settings that acts like a user account in N-able N-central. Use a Ticketing Recipient to generate tickets in ConnectWise Manage by associating it to Notifications, Self-Healing, and Scheduled Tasks.
What do you want to do?
- Add a ticketing recipient
- Modify a ticketing recipient
- View notifications associated to a ticketing recipient
- Clone a ticketing recipient