Modify a Ticketing Recipient
You can add or modify a ticketing recipient only if you have the appropriate permissions to do so.
- In the navigation pane, click Administration > PSA Integration > Ticketing.
- Click the Name of the Ticketing Recipient that you want to edit.
- Update and Save the properies as required.
- Delete a Ticketing Recipient
- In the navigation pane, click Administration > PSA Integration > Ticketing.
- Select the checkbox next to the Ticketing Recipient or Ticketing Recipients that you want to delete.
Select the checkbox next to the column title Name to select all of the Ticketing Recipients.
- Click Delete and confirm the deletion.