Clone a Ticketing Recipient

You can create an identical copy of an existing Ticketing Recipient but must configure a unique name as no two Ticketing Recipients can have the same name.

  1. In the navigation pane, click Administration > PSA Integration > Ticketing.
  2. Click the icon in the Action column for the Ticketing Recipient Profile that you want to clone.
  3. Type the unique Name to identify the Ticket Recipient.
  4. Type a Description for additional information about the Ticketing Recipient.
  5. Save your changes.