Take Control Troubleshooting
Take Control Viewer (All Versions): won't load blocked by GPO
Last Modified
Tue Mar 03 22:57 GMT 2020
Description
- Take Control Viewer does not load using:
- Chrome
- IE
- Firefox
- Uninstalling and reinstalling the viewer makes no effect
Environment
- N-able Take Control/Take Control Plus (Standalone)
- N-able N-central
- Take Control
- N-sight RMM
- Take Control (N-able)
Solution
- Viewer .exe is launched from C:\Users\USER_NAME\AppData\Local\Take Control Viewer\
- Most likely there is a GPO that blocks *.exe files from running out of ...\AppData\Local\ to prevent the execution of Ransomware and other types of malware.
- Install the Viewer to a different location where you have Read&Write permissions, by launching the Viewer's installer from a command prompt with the /D=<path> parameter, where <path> is the complete path to the intended installation folder.