Can a standalone Take Control Agent be installed on a device that already has N-central or RMM's Take Control Agent?

Last Modified

Wed Feb 13 13:41 GMT 2019

Description

• Already have Take Control as a feature via RMM or N-able N-central but would like to also have the device in my standalone N-able Take Control/Take Control Plus account, are there any issues that would prevent the install or interfere with the service?

Environment

• N-able Take Control/Take Control Plus (Standalone)
• N-sight RMM
  • Take Control (N-able)
• N-able N-central
  • Take Control

Solution

• The standalone Take Control Agent is a separate instance install from the RMM/N-central's integrated Take Control Agent, and they should not impact each other's usability or features.