Take Control Engines
You can choose between two types of Take Control engines:
- Take Control (N-able) — You can connect to Windows or Mac devices from either a Windows or Mac computer
- Take Control (TeamViewer) — You an connect to Windows or Mac devices from a Windows computer only
For a successful connection, the Take Control viewer installed on the device providing assistance must match the Take Control engine enabled on the device requiring assistance. For example, if the device requiring assistance uses the Take Control (N-able) engine, the device providing assistance must use the Take Control (N-able) viewer.
Feature Comparison
The following table provides an at-a-glance comparison of the features and functions available for the Take Control (N-able) and Take Control (TeamViewer) engines.
| Feature | Take Control (N-able) | Take Control (TeamViewer) | |
|---|---|---|---|
| View | Screen Size | Yes | Yes |
| Color | Yes | Yes | |
| Bandwidth Optimization | Yes | Yes | |
| Terminal Session | Yes | Yes | |
| Show Remote Cursor | Yes | No | |
| View Only | Yes | No | |
| Full Screen | Yes | Yes | |
| Resizeable Menu | Yes | No | |
| Refresh Image | Yes | Yes | |
| Commands | Send CTRL-ALT-DEL | Yes | Yes |
| Windows 8 Commands | Yes | Yes | |
| Block Remote Keyboard And Mouse | Yes | Yes | |
| Lock PC | Yes | Yes | |
| Interactions | Laser Pointer | Yes | No |
| Disable Viewer Keyboard Shortcuts | Yes | Yes | |
| Start Recording Video | Yes | Yes | |
| Take Screenshot | Yes | Yes | |
| Copy Paste Options Including Send And Get | Yes | No | |
| Emergency Reboot | Yes | No | |
| Restart And Shutdown | Yes | No | |
| Remote Print | Yes | Yes | |
| Quick Dashboard | OS | Yes | Yes |
| CPU | Yes | Yes | |
| RAM | Yes | Yes | |
| Network | Yes | Yes | |
| Disk Space | Yes | Yes | |
| Actions | Chat | Yes | Yes |
| File Transfer | Yes | Yes | |
| Drag & Drop File Transfer | Yes | Yes | |
| Window Frame Information (Viewer) | Response Time | Yes | No |
| Fit Screen | Yes | No | |
| DL | Yes | No | |
| UL | Yes | No | |
| Gateway | Yes | No | |
| Attended Remote Control | No | Yes | |
| Separate Service | Yes | Yes | |
| Advanced | Use RDP | Yes | No |
| Port Forward | Yes | No | |
| Other / Misc | Host / Viewer Co-existence? | Yes | No |
| Password Protect System Tray | N/A | Yes | |
| Require User Confirmation | Yes | Yes | |
| Permit Connection To Login screen | Yes | Yes | |
| TeamViewer App Install | N/A | Yes | |
| Switch Sides | No | Yes | |
| Audio Call | Yes | Yes | |
| Video & Audio Calling | Yes | Yes | |
| Annotate | No | Yes | |
| Tabbed Sessions | No | Yes | |
| Lock On Session End | Yes | Yes | |
| Invite Additional Participants | No | ||
| In-app Feedback To Vendor | No | Yes | |
| Downstream Language Config | Yes | No | |
| Configurable Visual Indicator | Yes | No | |
| Configurable Authentication | Yes | No | |
| Limit Image Capture | Yes | No | |
| P2P Preferential Config Option | Yes | No | |
| Passportal Integration (Windows) | Yes | No | |