Manage Mac Agent settings

Non-proxy changes to the configuration of the Mac Agent are actioned from the All Devices view.

  1. On the All Devices view, right-click on the workstation in the North-pane.
  2. Select Edit Workstation and change the General Settings:
    1. Site: change the Client and Site the workstation is registered under.

      Sync name with device: automatically update the All Devices view when the computer name changes.

      Description: enter a description to provide additional information about the workstation on the All Devices view.

      Agent Version: view the installed version number. Automatically update the Agent.

      Check Frequency: amend the 24x7 and Daily Safety Check run cycle.

      24x7 Frequency (Minutes)

      5 | 15 | 30 | 60 | 120

      From Mac Agent 2.1.0

      30 | 60 | 120

      From Mac Agent 2.0

      30 | 60

      From Mac Agent 0.8.0

      Daily Safety Check Frequency

      Once a day

      From Mac Agent 0.8.0

  3. Select OK to save and apply.

24x7 Frequency Behavior: Mac Agent 2.1.0 and later

When selecting a 5 or 15 minute frequency, the Mac Agent synchronizes with N-sight RMM every 30 minutes to upload results, retrieve updated settings etc.

For 5 or 15 minute frequencies, every time a Check runs a comparison is made with its previous result.

Where a change is detected, this is immediately communicated back to N-sight RMM(please note that only the results are uploaded, this does not trigger a full synchronization).

If there is no change, the Check results are uploaded during the next synchronization cycle.

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