NetPath Requirements

Dashboard User Permissions

Log into the Dashboard as a user with NetPath Roles and Permissions enabled.

NetPath does not support Dashboard Client Groups. Accessing the NetPath section displays the paths for all Clients, regardless of the Client Groups assigned to the user.

NetPath uses distributed monitoring and path analysis using WinPcap, a Windows packet capture library, to discover how applications are delivered through the network to your users. Netpath installs into the following locations on a device:

  • C:\Program Files\NetPath\
  • C:\ProgramData\AdvancedMonitoringNetpathAgent\
  • C:\ProgramData\n-able\
  • C:\Program Files\WinPcap\

CPU cores

  • 2 CPU cores for 20 paths
  • +1 CPU core per 10 additional paths

Hard drive space

  • 1 GB

RAM

  • 2 GB

Software

  • Windows Agent
  • .NET 4.5 (automatically deployed by the NetPath Agent if this version is not installed)

Port and URL Requirements

Port / Type Protocol Source Destination Description
Type: 11 (ICMP Time Exceeded) ICMP Networking devices along your path NetPath probe Used by the NetPath probe to discover network paths.

Must be allowed inbound to the device running the NetPath agent.
Port: User Configured TCP NetPath Agent Path Destination Used by the NetPath probe to discover the service status over the entered path port.
Port: 43 TCP Main polling engine BGP data providers Used by NetPath to query IP ownership and other information about the discovered IP addresses.

Must be allowed outbound from the device running the NetPath agent.

 

When using NetPath with N-able N-sight RMM, ensure there is access to the following URLs and ports for your dashboard territory:

Territory URL Netpath URL
ALL ALL

https://keybox.solarwindsmsp.com:443

https://ui.netpath.solarwindsmsp.com:443

Americas

United States

https://dashboard.am.remote.management/

https://dashboard.systemmonitor.us/

https://us-west-2-svc.netpath.solarwindsmsp.com:443

https://sqs.us-west-2.amazonaws.com:443

Asia

Australia

https://dashboardasia.system-monitor.com/

https://dashboard.system-monitor.com/

https://ap-southeast-2-svc.netpath.solarwindsmsp.com:443

https://sqs.ap-southeast-2.amazonaws.com:443

Europe

France (FR)

France1

Germany

Ireland

Poland

United Kingdom

https://dashboardeurope1.systemmonitor.eu.com/

https://dashboardfrance.systemmonitor.eu.com/

https://dashboardfrance1.systemmonitor.eu.com/

https://dashboardgermany1.systemmonitor.eu.com/

https://dashboardireland.systemmonitor.eu.com/

https://dashboardpoland1.systemmonitor.eu.com/

https://dashboard.systemmonitor.co.uk/

https://eu-central-1-svc.netpath.solarwindsmsp.com:443

https://sqs.eu-central-1.amazonaws.com:443