MSP Manager mobile app
Use the MSP Manager mobile app to track your time, create tickets, schedule appointments and manage your account while on the go, or working on-site from a customer's location. The mobile app brings much of the same functionality accessible while working from your computer. For instance, when working from a customers office, you can create multiple tickets for their issues.
The MSP Manager App is compatible with the following versions of iOS and Android:
- iOS
- Requires iOS 10.0 or later
- Compatible with iPhone, iPad, and iPod touch
- Android
- Android 5.0 (Lollipop) or later
- Compatible with smartphones and tablets
Install MSP Manager mobile app
To install the mobile app on a supported device:
- On your mobile device, go to either the App Store or Google Play
- Search for MSP Manager and install
- Open the app and enter your MSP Manager username and password
For full function of the app features, you must accept any permission requests.
MSP Manager mobile app menu options
Option | Description |
---|---|
My tickets | View tickets assigned to you |
Ticket requests | View ticket requests |
Create ticket | Populate the required information to create a ticket for a Customer |
Schedule | View the appointment list and calendar. Add appointments. |
Customers |
View customer information
|
Contacts | View and add Contacts for all customers |
Activity | View all customer activity |
Settings |
Enable or disable the following settings as required or select the Home screen:
Notifications:
|