Backup & Recovery Features and Benefits

To offer an enhanced solution, standalone Cove Data Protection (Cove) replaced Backup & Recovery. Where Backup & Recovery has been enabled and continues to be so for devices, the options presented here are still available.

If Backup & Recovery options are not present in your N-sight RMM, you need to use Cove.

To start a 30-day free trial of Cove, click the app switcher in the Product bar, and select Cove Data Protection (Cove).

Backup & Recovery offers a fast, reliable, automatic, off-site, secure backup solution with a 28 day retention policy which makes your (and your customer's) life easier! No more worrying about on-premise backup failure, or someone missing a crucial tape back-up. The days of lost customer data are gone!

With Backup & Recovery, you can offer your customers an easy way to secure their business data, removing the hassle and stress from on-premise backup solutions.  We give you the convenience and efficiency of the cloud and make sure your customer's precious data is stored safely and securely so they stay in business should disaster strike.

Features and Benefits

Designed to have a low footprint on CPU, bandwidth and storage usage, employing innovative and industry-leading technologies, Backup & Recovery is designed to have minimal impact on your systems and network performance.

The tables below list the most important features and benefits of Backup & Recovery:

Feature Set Features Benefits
True Delta Technology True Delta Technology reduces backup volume

Incremental backups only include block level changes

You only backup the part of the file that has changed, not the whole document each time
<1% a day prevents using too much bandwidth to send to Backup & Recovery cloud storage
<1% a day prevents using excessive cloud storage to store daily backups
<1% a day prevents storing more than 100% of the selected data
Security Client-side encryption 128 bit AES encryption, standard protocol used for all secure web transactions today
Client-side encryption Before sending, the data is encrypted. No need for an extra secure connection or extra security on your storage
No cloud decryption There is no decryption on the storage
Backup & Recovery Client Client-side delta discovery Fast discovery of the changes in directories and even within files, reduce backup windows up to 10 times
Client-side deduplication Deduplication on a very high level, block based. Prevents sending and storing data unnecessarily
Client-side compression Prevents sending and storing more data than needed
Client-side cabinet caching Before sending data to the cloud, it is cached client-side. This greatly reduces bandwidth load, files stored in the cloud and also the CPU overhead required
CPU optimized client Performing the backup takes less than 10% of a typical CPUs capacity
Documents Edition for Workstations or Laptops

(Windows & Macs)
Fully automated configuration Simply enable for the workstation, no further configuration is required
Backs-up selection twice per day Automatically backs-up data overnight (between 9pm and 6am) and during lunch (between 12pm and 2pm)
Automatically selects and backs-up files based on type Documents | .DOC | .DOCX | .ODT  | .PAGES | .PDF | .RTF | .TXT | .WPD | .WPS

Presentations | .KEY | .PPS | .PPT  | .PPTX

Spreadsheets | .CSV | .XLR | .XLS | .XLSX
Cloud Storage Fully audited, highly secure datacenters

Minimized security risks on datacenter usage
Redundant cloud management
Maximum coverage SLA
Datacenter's certifications: ISO 9001-14001-27001-50001, OHSAS 18801, PCI DSS, chapter 9 compliant SSAE16 SOC1
2-Tier Backup Local Speed Vault Storing a second local backup on the client-side makes it possible to perform restores using local storage
For larger datasets, restores will not be limited by the speed of the connection to the cloud
Customers feel safer, not only storing data in the cloud, but also on premise
Bandwidth Low bandwidth usage Cabinet technology and low delta's minimize the usage of the connection, both for backup and restore
Advanced reconnect When the connection fails during backup, backups will continue when the connection is restored
Advanced bandwidth throttling Limits the usage of the bandwidth during specific hours
Seed Loading Perform initial offline backup and upload through Self-Service Seed Loading Seed Loading offers the opportunity to speed up the initial backup upload process. Particularly for large datasets or where devices are on a slow or unstable internet connection
Only applies to the initial backup with all subsequent backups upload directly from device
Monitoring and Management Dashboard monitoring and management Easily monitor and manage backups with an absolute minimum of time
Dashboard Reporting View reports containing the Session History and Selection for all or specific customers
Dashboard remote commands Push settings and commands from the Dashboard to the Backup Manager
Remotely access the Backup Manager Access the device's Backup & Recovery Manager directly from the Dashboard
Agent auto-update Automatically update agents from the Dashboard to the latest version of Backup & Recovery
Daily Selected Size Check Set a soft limit on per day usage and receive notifications when plugins/data sources exceed the configured threshold value
Dashboard user roles/auditing Different roles can be predefined, supports auditing
Backup Manager advanced scheduling Enables backups to be scheduled per plugin/data source, per hour or weekly
Easy exclude Selected file types can be easily excluded from the backup, prevents storing data you do not want to backup
Easy selection Easily select files to backup through a predefined set
28 day retention policy You can restore the last revision, or any revision from the last 28 days, either online or from the optional Local Speed Vault.
Delta restore The absolute minimum delta from the cloud will be retrieved to perform a restore, resulting in very fast restore times
Archiving With the Backup & Recovery Archiving Service you can specify a backup set for any device’s data source and designate this as a never to be deleted archive.

This way you will always have a snapshot of your customer's date and can recover this from the archive, even if it was deleted weeks ago from the normal backup remediation.
Plugins / Data Sources Database backups All supported database backups can be backed-up and restored flat file, though there are some databases that can be processed live
Oracle databases Live Oracle backup through RMAN
VMware Application aware snapshot, easy backup and restore of a full machine, even to another ESX host
Network shares Backup multiple shared folders with one client
Exchange stores Live Exchange backup at the Information Store level using VSS
Microsoft SharePoint (VSS) Live SharePoint backup
MySQL database Select multiple database backup
System State System State backup using VSS
Files and folders Easily select the Files and folders to include in your dataset
Hyper-V Backup and restore Virtual Machines on devices running Hyper-V
MS SQL databases (VSS) Backup and restore MS SQL databases
Virtual Disk Recovery Automatically restore a physical or virtual machine's System State and file level backups to a VMware or Hyper-V compatible virtual machine Provide remote assistance to perform a Virtual Recovery at the end-customers location using the end-customer's' VMware or Hyper-V environment.
Perform a Virtual Recovery to an ESX server. The recovered server becomes available to the clients for a short period of time
Perform a Virtual Recovery to a *.VMDK file and ship it on a physical media to a customer
Stage a Virtual Recovery to an ESX server and then perform daily incremental restores to keep a near-line copy for rapid Disaster Recovery purposes
Perform regular, non-disruptive Disaster Recovery testing without a significant hardware or time investment