Add an ABM server token

The ABM server token is Apple's Device Management Service Token. The MDM server is a Device Management Service.

To enable Automated Device Enrollment for Apple devices, add an Apple Business Manager (ABM) server token to Device Management for Apple. This links your customer’s ABM account with N-sight RMM, allowing devices to automatically enroll when activated.

You can add multiple ABM server tokens from one customer account by repeating the following process, for example, one token per site.

Before you begin

Confirm the following:

  • The customer has a valid Apple Business Manager or Apple School Manager account.
  • The Apple Push Notification Service (APNS) certificate is active. Renew the APNS certificate if needed.

Add an ABM server token

In N-sight RMM

  1. In the left navigation, go to Dashboards > Device Management for Apple > Auto-Enrollment.
  2. Select Add ABM server token.
  3. Choose the Customer and Site to associate with this token, then select Next.
  4. Select Download public key, then select Next.

  5. Select Create new ABM server token, then follow the link to Apple Business Manager and sign in using your customer's credentials.

In Apple Business Manager

  1. Sign in with a customer user who has the role of Administrator or Device Enrollment Manager.
  2. At the bottom of the sidebar, select the customer's account name, then select Preferences.
  3. Select the Add button next to Device Management Service, then enter a unique name for the service.
  4. Under Service Settings, select Upload Certificate.
  5. Upload the public key certificate file you downloaded from N-sight RMM and select Save.
  6. Select the Download Token button, then select Download Token again.

    The service token is saved to your default download folder.

The server token expires after 1 year. You must Renew an ABM server token prior to the expiry to maintain the link.

Upload the ABM server token to N-sight RMM

  1. Return to the N-sight RMM Device Management for Apple wizard and select Next.
  2. Upload the service token file you downloaded from Apple Business Manager.

The ABM server token is now linked to the selected customer and site. If you haven't already, assign devices to the MDM server.

Next Steps

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Updated: Sep 08, 2025