Dashboard Actions and Autotask Results
After the N-sight RMM assets are mapped to their Datto Autotask counterparts, the following N-sight RMM actions result in the following changes in Datto Autotask.
Dashboard Action | Datto Autotask Result |
---|---|
Add Client | Company Added |
Edit Client | Company Updated |
Delete Client | Company marked as inactive |
Add Site | Site added under the Company's Site tab |
Edit Site | Site updated in the Company's Site tab |
Delete Site | Site removed from the Company's Site tab |
Add Device | Asset added under the Company's Configurations tab |
Edit Device | Asset updated in the Company's Configurations tab |
Move Device to new Site in same Client | Asset moved to new site in the Company's Configurations tab |
Delete Device | Asset removed from the Company's Configurations tab |
Move Site to new Client | No action taken |
Move Device to new Client/Site | No action taken |
When a device maps to an Datto Autotask customer, it is excluded from any Client or Site changes in the All Devices view. The device can only be associated with a different customer by moving the device in Datto Autotask.