Dashboard Actions and Autotask Results

After the N-sight RMM assets are mapped to their Autotask counterparts, the following N-sight RMM actions result in the following changes in Autotask.

Dashboard Action	Autotask Result
Add Client	Company Added
Edit Client	Company Updated
Delete Client	Company marked as inactive
Add Site	Site added under the Company's Site tab
Edit Site	Site updated in the Company's Site tab
Delete Site	Site removed from the Company's Site tab
Add Device	Asset added under the Company's Configurations tab
Edit Device	Asset updated in the Company's Configurations tab
Move Device to new Site in same Client	Asset moved to new site in the Company's Configurations tab
Delete Device	Asset removed from the Company's Configurations tab
Move Site to new Client	No action taken
Move Device to new Client/Site	No action taken

When a device maps to an Autotask customer, it is excluded from any Client or Site changes in the N-sight RMM Dashboard. The device can only be associated with a different customer by moving the device in Autotask.