N-sight RMM actions and autotask results
After you map N-sight RMM assets to their Datto Autotask counterparts, these N-sight RMM actions make the corresponding change in Datto Autotask.
| N-sight RMM action | Datto Autotask result |
|---|---|
| Add Client | Company Added |
| Edit Client | Company Updated |
| Delete Client | Company marked as inactive |
| Add Site | Site added under the Company's Site tab |
| Edit Site | Site updated in the Company's Site tab |
| Delete Site | Site removed from the Company's Site tab |
| Add Device | Asset added under the Company's Configurations tab |
| Edit Device | Asset updated in the Company's Configurations tab |
| Move Device to new Site in same Client | Asset moved to new site in the Company's Configurations tab |
| Delete Device | Asset removed from the Company's Configurations tab |
| Move Site to new Client | No action taken |
| Move Device to new Client/Site | No action taken |
When a device maps to a Datto Autotask customer, you cannot change it's client or site in the All Devices view. To associate the devices with a different customer, update its assignment in Datto Autotask.