Configure the default alert policy

You can configure the default alerting behavior for newly added Checks, and when combined with Monitoring Templates, it ensures the Check configuration and alerting mechanism match your requirements.

The following icons are used to represent the alert types:

Icon Description
Outage Email Alert
Recovery Email Alert
Outage SMS Alert
Recovery SMS Alert

To configure the default alerting behavior for a check:

  1. Log into the N-sight RMM Dashboard
  2. Go to Settings > Alerts > Alert Policy
  3. Click Server Alerts or Workstation Alerts to list all available Checks based on Operating System and frequency

  4. Enable or disable the Alert type boxes for the Checks to configure the alerting behavior for newly added Checks

    When configured, these settings only apply to newly installed devices or newly added Checks.

  5. To roll these default configurations out to existing Checks and replace their current settings:
    1. Enable the tickbox under the Update column against the required Check
    2. Click Apply
  6. Click OK to save and exit