Add Program Level

To add a new Program Level in MSP Manager:

1. In the Program Level step of the setup wizard, select Add Program.

   

2. Enter a title to identify the Program Level in MSP Manager

   

3. Enter a description for the Program Level. This helps team members understand its purpose.
4. If needed, enable Make this the default Program Level for new Customers
5. Select Save Program Level

For details about setting up a Service Plan, see Add Service Plan.