Deactivate NetPath
For customers currently using Netpath:
You will retain access to the feature until its official EoL date. No action is required at this time, but we recommend preparing for its retirement.
For customers not currently using Netpath:
The feature is no longer available.
Looking ahead:
We encourage all users to explore available alternatives that offer the same or similar functionality.
If path probing is no longer required, deactivate NetPath by removing all of the device's paths.
- Login to N-sight RMM.
- On the Left navigation, select NetPath.
- Choose to view paths at the Customer level.
- Click the trashcan against the Client, Site, and Device to deactivate.
This non-recoverable action removes ALL paths associated with the device along with their history, associated NetPath Checks and uninstalls the NetPath agent from the device. Once the removal process is complete, the device’s All Devices view Summary tab displays: NetPath - Not Installed