How to view Remote Session information in User Audit Report

Last Modified

Tue May 02 22:09 GMT 2017

Description

  • How do I utilize the User Audit Report to view Remote Session information

Environment

  • N-sight RMM
  • Take Control

Solution

  1. From Dashboard, go to Reports > User Audit Report
  2. Enter a timeframe and select All Users and All Actions
  3. From the Event dropdown click Take Control Session or TeamViewer Session as applicable
  4. Click Generate
    • NOTE: You can use of the CTRL+F function in most browsers to search for a client, site, or workstation name to see if/when it was accessed
    • NOTE: Cannot tell from this information which IP the actual request was generated from, only the user who initiated the session