ConnectWise® Control™ - Using Passportal Credentials
Instructions on how to use Passportal credentials directly within ConnectWise Control.
Prerequisites
- Passportal Access.
- LabTech/ScreenConnect Access.
- Passportal/ScreenConnect Integration configured.
- See ConnectWise® Control™ Integration Configuration.
Logging In
- Once you start a remote session, you will require to login into the Passportal plugin.
- Enter your credentials as normal and click Login.
- If using 2FA you will be prompted to enter your 2FA code from your authenticator of choice - enter the code and click OK.
- You can access the information in Passportal via the plugin during a remote session.
Using the Credentials