View Message Content
The content of a message cannot always be viewed in Mail Assure. Only certain message statuses (including Queued and Quarantined messages) and Archived messages can be viewed.
- Open the Incoming or Outgoing Log Search page
- Locate the message you want to view using the query rules
- If the message is in the Archive, or is an applicable status, the Subject of the message will display as a link; click this to open the Mail preview window
The subject is available to open only for messages that are in the quarantine, queue or archive. If a message is not reviewable, the subject will not be available to open.
- The Normal tab shows the message details and content in HTML format
- The Plain tab shows the message details and content in Plain text
- The Raw tab, shows the raw message data including message headers