Spam Report Email

If you want to send a spam report to your email address you can configure this from the Log Search. You can choose to send the report straight-away, or you can schedule the report to be sent hourly, daily, weekly or monthly.

  1. In the Email Level Control Panel, click on Protection> Logs - incoming or Logs - outgoing
  2. Using the filters in the Query Rules panel, narrow down what log search data you want to display in the results
  3. Click on Show Results to display messages matching the query rules
  4. Click on Email me this report above the Query Rules panel

  5. The Setup Email Scout Report dialog is displayed in the Details tab. In the Subject field enter the subject for the report: this will be the subject of the report email received by the user

  6. From the Delivery dropdown, choose from the following options whether you want to create and send the report immediately or at a given date and time:
    • Right away - Send the report to the specified recipient(s) immediately (one time only)
    • At given time -Specify a date and time to send the report to the specified recipient(s) (one time only)

    • Weekdays at 09:00 - Send the report to the specified recipient(s) every weekday at 9am
    • Every day at 09:00, 12:00 and 16:00 - Send the report to the specified recipient(s) every day at 9am, 12 noon and 4pm
    • Repeat - Schedule the report to send to the specified recipient(s) using a variety of frequency options:
      • Daily
        • Once a day
          • At the specified time
        • Multiple times a day
          • Every X minutes or hours
          • Starting at the specified time
        • Only on weekdays
        • Skip sending if there are no results
      • Weekly
        • Select the days to send the report to the specified recipient(s)
        • At the specified time
        • Skip sending if there are no results
      • Monthly
        • Select the day of the month to send the report to the specified recipient(s)
        • At the specified time
        • Skip sending if there are no results
    • Advanced - Specify your advanced repeat schedule (in a 'crontab' style format)
      FieldAccepted values
      Minute0-59
      Hour0-23
      Day1-31
      Month1-12
      Weekday1-7 (where 7 is Sunday)

  7. Enter the sender you want to be displayed in the Sender field of the email
  8. The sender must be a valid sender address such as no-reply@securemail.management or a valid mailbox at the domain.

  9. The Recipient field will be filled with the email user's address and cannot be changed
  10. Select the template to apply in the Template name field
  11. You can create your own Email Scout Report templates to define your report format - see Email Scout Report Templates.

  12. Click on Schedule

The email you receive contains a list of emails that match the report filters.

The subject line of the spam message may contain a link. When clicked this will open a web page in your browser containing the message content which can be viewed in Plain text or Raw (which displays the message headers):

The Available Actions dropdown has the following options that can be applied to the message:

  • Block list Sender
  • Release
  • Allow list Sender
  • Remove
  • Release and Train - Releases the email for delivery and trains the system to recognize this message as NOT spam in the future
  • Unsubscribe - unsubscribe from receiving this spam report