Edit a Technician

Any Technicians created at the logged in Admin user are listed on the Manage Technicians page and can be edited from here. You will also see the Technicians for sub-admins of this level.

New UI

1. Login to Mail Assure as an Admin Level user
2. Navigate to Users & Permissions > Manage Technicians

   

3. Either:
   1. Tick the check box to the left of the email address of the Technician

      Or

   2. Click the Action button to the right of the Technician Note's column

   

4. Click Edit
5. Enter the details for the new Technician user:
   • Status
   • Notes
6. Click Save

Classic UI

1. Login to Mail Assure as an Admin Level user and switch to the Classic UI
2. Navigate to Users & Permissions > Manage Technicians

   

3. Click the dropdown arrow to the left of the Technician ID to open the Action menu

   

4. Click Edit

   

5. Edit the details for the Technician user:
   • Username
   • Password
   • Email address
   • Login with Mail Assure
   • Status
   • Notes
6. Click Save