Monitor Standby Image Devices

From the Management Console, you can view the dedicated Standby Image Overview by selecting Continuity > Standby Image from the vertical menu on the left hand side.

This page will list devices assigned to the Standby Image plans:

  • Standby Image to Hyper-V
  • Standby Image to Azure
  • Standby Image to ESXi

From this dashboard, you will see a specified set of columns detailing information relevant to devices using the Standby Image plan, including the continuity history of the last 14 recoveries, the recovery status, boot status, and plan assigned, along with some other information.

If no devices are assigned to either Standby Image plan, the dashboard will display a message to advise, along with a button to add devices to a plan.

If a device is assigned to multiple plans (i.e. Standby Image to Hyper-V, Standby Image to Azure and Standby Image to ESXi), the device will be listed for each instance of a plan and can be told apart by the Recovery Plan column.

Searching

Searching within the Standby Image overview can be done by using the search box over to the right hand side of the page, just above the devices list. The search can be performed by any text field.

Filtering

The Standby Image overview also includes functionality to filter devices using the filter menu to the left of the device list and can be displayed or hidden by clicking the double arrows.

From this menu, you can filter by:

Recovery status

  • Failed - The recovery session has failed
  • Invalidated - Device was moved to an inappropriate partner and so the session has failed
  • Unresponsive - The recovery session was initiated but did not receive updates for at least 30 minutes because the recovery location restarted or was offline.
  • Completed with errors - The recovery session completed, but encountered errors
  • Completed - The recovery session completed with no errors
  • In process - The recovery is currently in progress
  • Scheduled - Devices just added to a recovery plan and are waiting for their first recovery session or devices where restores were paused and have since been resumed will display as scheduled
  • Retrying - A restore session was not finished so the system is trying the restore again

Recovery data sources

  • Exchange
  • Files and Folders
  • MS SQL
  • SharePoint
  • System State

Recovery session statistics

  • Boot check frequency
    • Off
    • Every recovery session
    • Daily
    • Weekly
    • Biweekly
    • Monthly
  • Boot Check Status
    • Success
    • Failed
    • Off
    • Unavailable for Local VHDX
  • Continuous restores
    • Running
    • Paused
  • Duration of the last completed recovery session
    • Sliding scale from 0 to unlimited
    in minutes
  • Number of errors of the last completed recovery session
    • Sliding scale from 0 to unlimited
  • Number of restored files
    • Sliding scale from 0 to unlimited
  • Number of selected files
    • Sliding scale from 0 to unlimited
  • Recovery Location name
    • Select the recovery location from a dropdown
  • Recovery Plan
    • Standby Image (Hyper-V)
    • Standby Image (ESXi)
    • Standby Image (Azure)
  • Restored size
    • Sliding scale from 0 to unlimited
    in KB and GB
  • Recovery testing status of the last completed recovery session
    • Failed
    • Completed with errors
    • Completed
  • Screenshot
    • Available
    • Not Available
  • Selected size
    • Sliding scale from 0 to unlimited
    in KB and GB
  • Timestamp of the last completed recovery session
    • Quick Picks of:
      • Last day
      • 1 - 7 days
      • 7 - 14 days
      • 14 - 28 days
      • > 28 days
    • Custom range, select a stat date and time and an end date and time

Widgets

Three widgets can be maximized at the top of the page, which allow for further filtering:

Device recovery status

This widget allows you to filter the devices by recovery status:

  • Completed
  • Completed with errors
  • Failed
  • In process
  • Retrying
  • Scheduled

VDR checks time frame

This widget allows you to see the percentage of devices whose recovery check completed within the following day ranges:

  • < 1 day
  • 1 - 7 days
  • 7 - 14 days
  • 14 - 28 days
  • > 28 days
  • No checks

Device restore time frame

From this widget, you can filter devices by the how recent restores are done by the following time frames:

  • < 4 hours
  • 4 - 12 hours
  • 12 - 24 hours
  • > 24 hours
  • No restores

Exporting

You may export a list of devices currently assigned a plan by clicking Export

This will then provide a separate dialog where you can choose to export in either XSLX or CSV.

Manage Table Columns

Management Console allows you to manage the tables columns that can be seen within the Standby Image overview.

In the Manage table columns dialog, you can select and deselect columns based on the information you wish to view from the overview.

Pause Standby Image recovery

Once a Standby plan has been assigned to a device, the continuous restores can be paused and restarted. Pause or resume restores functionality there to provide a possibility to use the restored machine for failover in case of disaster.

If a restored Virtual Machine is turned on manually, the Standby Image restore will automatically pause.

Pausing and restarting continuous restores can done be for single or multiple devices at a time. Once devices have been paused, a banner will be displayed at the top of the page to advise.

Click See devices to filter the devices list by Continuous Restore: Paused to only devices which are currently paused.

For single devices

  1. Log in to the Management Console under a SuperUser or Manager account
  2. Navigate to Continuity > Standby Image
  3. Click the menu action button to the right of the device (Three vertical dots)
  4. Select Pause Restores or Resume Restores

    This will differ depending on whether the plan is currently active, or has been paused already

It is also possible to pause restores from the Classic Device Properties window:

For single or multiple devices

  1. Log in to the Management Console under a SuperUser or Manager account
  2. Navigate to Continuity > Standby Image
  3. Tick the checkbox for any devices that need paused from the list
  4. In the top panel, select Pause Restores or Resume Restores

    This will differ depending on whether the plan is currently active, or has been paused already

Accessing device properties

The Device Properties window displays several tabs detailing information on the Backup device. Full details of the contents of each tab can be found on the Device management in Management Console page.

The two that are the most commonly used with Standby Image are the Settings tab and the Standby Image Verification tab.

Settings Tab

Broken into several sections, this tab contains:

General

This section provides the main device details:

  • customer - Who device belongs to, can be changed to move the device to a different customer
  • Device name - Cannot be changed
  • Installation key - Cannot be changed
  • Creation date - Cannot be changed
  • Expires on - Can be amended to a date in the future, or set to 'no expiration' if required

    You may also see the Request Passphrase button here if the device is set up to use this instead of its own security code/encryption key

Backup

This section contains:

  • Backup product - Use the dropdown to change the Product used by the device
  • Profile - Use the dropdown to change the Profile applied to the device

Recovery / Continuity

On a device assigned to the Standby Image plan, this section will allow you to see plan in use and amend some details of this:

  • Recovery Plan - Standby Image (Hyper-v/Azure/ESXi)
  • Recovery Location - Cannot be changed from this panel. To change this, see Add Device to Recovery Location
  • Successful recovery report email - Specify the email address(es) that will receive reports when the most recent Recovery as per the assigned plan has been successful
  • Failed recovery report email - Specify the email address(es) that will receive reports when the most recent Recovery as per the assigned plan has failed
  • Remove Cove branding - toggle branding of the email reports on or off
  • Restore format - This option will not be available for Standby Image to Azure.
    • For Standby Image to Hyper-V, this is a choice between Hyper-V or Local VHDX

    • For Standby Image to ESXi, this is a choice between ESXi and Local VMDK

      Further settings displayed are dependent on the Restore Format selected for the device. These settings can be changed as required.

All Recovery Plans associate to the device will be included here, and can be minimized or expanded by clicking the arrow to the left of the plan name.

Classic Device Properties:

New Device Properties:

Standby Image Verification Tab

To view statistics of the Standby Image and check the screenshots to ensure this has been successful, you can view this by following one of the below methods.

All plans associated to the device will have their own sub-tabs that can be selected to view the appropriate screenshot:

From Device Properties

  1. Log in to the Management Console
  2. Click the device name on either the Backup Dashboard or the Standby Image overview to open the Device Properties
  3. Navigate to the Standby Image Verification tab

From Standby Image Overview

The Standby Image Verification tab can be viewed from the Standby Image overview in one of two ways:

Screenshot column
  1. Log in to the Management Console
  2. Navigate to Continuity > Standby Image
  3. Click View under the Screenshot column

  4. This will take you in to the Device Properties dialogue, where you will now see the Standby Image Verification tab:

    5. Classic Device Properties

    New Device Properties

Last 14 recoveries column
  1. Log in to the Management Console
  2. Navigate to Continuity > Standby Image
  3. Hover your mouse over the most recent colored bar in the Last 14 recoveries column

  4. Click See recovery details in the popup box that appears

  5. This will take you in to the Device Properties dialogue, where you will now see the Standby Image Verification tab:

    6. Classic Device Properties

    New Device Properties