Microsoft 365 protection

Backup history of the Teams service on the Preview version will be deleted when this preview ends in November, as we migrate backup sessions to a new database.

Cove Data Protection (Cove) offers a backup and recovery service for Exchange, OneDrive, Sharepoint and Teams. The service handles full Microsoft 365 Exchange, OneDrive, SharePoint and Teams backups so you can recover data long after it is cleaned or lost from Microsoft databases.

Cove relies on tenant access to Microsoft 365, where each tenant may include multiple domains. You have functionality to select only the mailboxes or accounts required for backup.

All backed up data is encrypted during the backup process and the encryption key is securely stored in the cloud.

Software-Only partners can create Microsoft 365 devices but devices will use N-able storage nodes


The following account types are required:

  • A SuperUser account for the Management Console (for adding domains and initiating backups and restores)
  • A Security Officer role (for initiating a restore)
  • A Global administrator account for Microsoft 365


For full details on the benefits of backing up each service with Cove, see Microsoft 365 Benefits.


For full details on the limitations of Cove per service, see Microsoft 365 Limitations.