View application log

There are two versions of the application log: a local version and a server version. The local version is available on the hard drive of the device where the Backup Manager is installed. The server version is stored in the Cloud and can be accessed from the Backup Manager by appending the URL.

View the logs on the hard drive

The log file is saved on the hard drive where Backup Manager is installed. The location depends on the operating system:

  • Windows: C:\ProgramData\MXB\Backup Manager\logs\BackupFP
  • macOS: /Library/Logs/MXB/Backup Manager/BackupFP
  • GNU/Linux: /opt/MXB/var/log/BackupFP

View the server version in Backup Manager

Start Backup Manager and add /logs/app to the URL. You will see a file with application log records (also referred to as "BackupFP logs") and debug log records for Backup Manager.

You can find the records you need by scrolling, page search (Ctrl+F) or you can filter the log by appending parameters to the URL.