Configure One-Time Restore to Azure

Before starting a One-Time Restore to Azure, ensure you have checked all requirements and limitations, including setting up an Azure recovery location.

From Backup Dashboard

  1. Log in to the Management Console under a SuperUser account
  2. In the Backup Dashboard, tick the checkbox to the left of the device(s) to restore
  3. Click One-Time Restore

  4. Select the Azure target

  5. Select the Customer
  6. Select the Azure Recovery Location for the restore or click + Add recovery Location to follow the steps to create a new Azure Recovery Location

    If adding a recovery location from here, you will be taken to the Add Azure Recovery Location wizard, where Azure will be automatically selected as the recovery type. Follow the Azure Recovery Location installation instructions from Step #4 onwards.

  7. Click Next
  8. Confirm compatibility of device(s) and click Next

  9. Enter the security code/encryption key or passphrase for the device(s). This can be either:
    • Private encryption key - Created by yourself when installing Backup Manager on the device. If you have lost the encryption key/security code for the device, you will need to Convert devices to passphrase-based encryption
    • Passphrase encryption - These are generated on demand for automatically installed devices. You can find information on this here

    If you are logged in as a security officer, this will be detected automatically.

  10. Click Next
  11. Select the date and time of the backup session to restore

    During this step, all available sessions for all devices listed will be loaded in the backup session column. Please allow time for these to load, if the load of sessions fails, a message stating so will be displayed with a refresh button to try again.

  12. If you wish to protect the device according to its existing backup schedule, enable Backup target VM

    If the Backup Target VM option is enabled for one or more devices, be aware that if the backup agent is still running in backup mode on the source VM, this will lead to corrupted backup data for both the source and target VMs.

  13. If you wish to skip all data drives, enable Restore OS disk only

    Enabling Restore OS disk only will help to speed up restores as the only thing being restored is the Operating System

  14. Click Next
  15. Connect to Microsoft Azure by either:
    1. Allow permissions to the Azure user account to consent for apps access,


    1. Login using Application Administrator access

      Ensure you have at minimum Reader role access to the subscription containing the Recovery Location VM

    2. Accept the required permissions

  16. If you do not see the authentication page, make sure your browser is not blocking pop-up windows.

  17. Supply the Azure VM settings:

    • Subscription

      This cannot be changed as the subscription is set in the Recovery Location configuration

    • Resource Group
    • Virtual Machine name
    • Region

      This cannot be changed as the subscription is set in the Recovery Location configuration

    • Availability options
    • VM size

      If the VM size selected exceeds the size limit set within the Subscription, a warning will be displayed and you cannot proceed. You must either increase the regional vCPU quota on the Subscription, or decrease the VM size selected in the Azure VM Settings.

    • OS disk type

      Set to Premium SSD to speed up the Azure restore. This can be changed in Azure later

    • Data disk(s) type

      Set to Premium SSD to speed up the Azure restore. This can be changed in Azure later

    • Virtual Network
    • Subnet
    • Stop target VM after recovery
    • Assign NSG and public IP
  18. Click Next
  19. Click Next to progress to the Report window to enter one or more email addresses to receive a report when:
    1. The recovery is complete (Successful or Failed)
    2. The recovery was successful
    3. The recovery failed
    4. Multiple addresses should be separated using a comma or semi-colon

    If you do not want to add an email address to receive reports, click Skip this step

  20. To remove all branding from the reports, use the Remove Cove branding toggle per device, or above the device list to apply the changes to all devices in this window

  21. Review and confirm the restore details for each device and click Confirm
  22. Once the restore has been started, a green banner will be displayed and a notification in the top right-hand corner of the screen to confirm. Click Finish to close the restore wizard and return to the Dashboard

From One-Time Restore Overview

  1. Log in to the Management Console under a SuperUser account
  2. Navigate to the One-Time Restore overview by selecting Continuity > One-time Restore from the vertical menu on the left hand side
  3. Click One-time restore from the top bar
  4. The wizard will open to target selection window, follow the above steps from Step #4 onwards

Recovery Reports

When the device(s) assigned to the plan have Successful recovery report email or Failed recovery report email recipient address(es) configured, and once the test has completed, those recipients will receive the report in their email inbox.

Here is an example report with Cove branding:

Here is an example without Cove branding: