Customer integration states
As you onboard your customer tenants, we track their integration status using the following states:
An existing GDAP relationship in Approval pending state is not supported, and you must go to the Microsoft Partner Center to follow the manual approval process.
State | Description | Action |
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Not configured | GDAP relationship not established. This status occurs when:
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Needs approval |
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Select Copy approval to copy the link that's required to approve the GDAP request. Send the link to an administrator for the customer so they can approve the request. For instructions, see the Microsoft documentation. |
Approved | The GDAP relationship is fully configured and ready to use. Cloud Commander can import data from the cloud. | No action required. |
Issues found | GDAP relationship can't be created, or it can be created but without all the required access permissions. |
If the customer's status changes to Issues found, select Review limitations to view more information, and then choose one of these actions:
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Awaiting Microsoft | Due to the asynchronous mode of Microsoft processing external requests, this status displays when Cloud Commander is waiting for Microsoft to complete processing. | No action required. |
Updated: Feb 01, 2024