Expiration of admin relationships

Admin relationships with GDAP are created in Cloud Commander with an expiration of 730 days, which is the maximum time allowed by Microsoft. We display the admin relationship expiry date for each CSP tenant on the Microsoft Cloud Access page and show a 30-day reminder icon, so you know when action is needed.

When a tenant admin relationship expires, we recommend disabling the tenant in Cloud Commander and repeating the approval process by setting up the tenant again.

View expiry dates for CSP tenants

  • In the left navigation, select   Settings > Microsoft Cloud Access to display all the tenants you manage, including the expiration date for each CSP tenant in the Admin relationship expiry column.

Expiry reminders

Before an admin relationship expires, you and your customer will receive email notifications from Microsoft regarding the expiration date. Additionally, Cloud Commander displays a notification icon next to expiration dates that are within 30 days of expiring.

To find the admin relationships that expire the soonest, you can sort the Admin relationship expiry column.

Recommended actions for expired admin relationships

When an admin relationship expires, we recommend disabling the tenant and repeating the approval process by setting up the tenant again.

Disable the expired tenant

  1. On the Microsoft Cloud Access page, select the tenant by clicking in its row and choose Disable tenant.
  2. When prompted, review the summary of your request, and confirm.

Set up the tenant again

  1. On the Microsoft Cloud Access page, select the tenant again and choose Set up tenant.
  2. Follow the progress tracker to get admin relationship approval and to complete the tenant set up in Cloud Commander again. See Set up CSP tenants.

Related topics

Updated: May 30, 2025