Network Health Overview Report

Configure N-able N-central Dependencies prior to running any reports.

The Network Health Overview report provides an assessment of your customer’s network, broken down by availability and performance statuses. It also provides the Service Level Agreement (SLA) compliance metrics of the network for a specified period, and the uptime for key services such as e-mail and e-commerce applications.

If you select the Include Time Based SLA Breakdowns option, you can compare availability over specific time periods.

To report on the full day, the Start Time must be set to "00:00:00" and End Time must be set to "24:00:00".

The following table describes the sections contained in the report.

Each report section will be included only if you select devices applicable to that section. Otherwise, the section is not included.

Section	Description
Service Availability	A pie chart displaying average availability of selected services and service groupings. A table showing the actual uptime and whether or not the Service Level Agreement (SLA) was met.
Performance	Bar graphs showing utilization of servers, workstations, network, and network traffic statistics.
Data Protection	A pie chart comparing the status of backup jobs (Successful, Warning, or Failed). A table listing the total number of backup jobs by type (including Veeam and Windows) and status (Failed or Warning).
Critical Observations	A bar graph displaying the types of security and asset management issues (for example, devices with detected malware, devices with missing patches) and the numbers of each type of issue. A Customer Incidents table listing the number of incidents, and if the SLA was met for the mean time to acknowledge (MTTA) and mean time to resolution (MTTR). This table does not appear if there were no customer incidents during the reporting period.