Renew a content token

Apple content tokens (formerly server tokens) expire annually. When you add a content token for a customer, the expiry date displays in the Apps tab. You must renew content tokens to avoid interruption of service.

Renew a content token for a customer

1. In the left-hand navigation menu, click Configuration > Device Management for Apple.
2. Select Apps.

   All your customer content tokens display showing the status, the number of apps purchased with that content token, and its expiry date.

   There is one content token for each customer.

3. Select the checkbox for the content token and select Renew content token in the top menu.

   

4. Select Open Apple Business Manager to go to Apple Business Manager and sign in using your customer's account.

   

5. In the customer's Apple Business Manager account:
   1. Click the user name > Preferences > Payments and Billing.
   2. Select Apps and Books.
   3. Find your content token in the list and select Download.
6. In Device Management for Apple, go back to the wizard and select Next.
7. Select browse, or drag and drop the content token downloaded from Apple Business Manager into the box.

   

8. Select Next.
9. Review the customer and content token details, and select Confirm.

   The content token is renewed in the Apps tab.

Related articles

• View customer apps
• Add a content token
• Delete content tokens

Updated: Jul 23, 2024