Renew a content token

Apple content tokens (formerly server tokens) expire annually. When you add a content token for a customer, the expiry date displays in the Apps tab. You must renew content tokens to avoid interruption of service.

Renew a content token for a customer

1. In the left-hand navigation menu, go to Configuration > Device Management for Apple.
2. Select Apps.

   Each customer has one content token. The token list shows its status, number of apps purchased, and expiry date.

3. Select the checkbox for the content token and select Renew content token in the top menu.

   

4. Select Open Apple Business Manager to go to Apple Business Manager and sign in using your customer's account.

   

5. In the customer's Apple Business Manager account:
   1. Go to Preferences under the user name, then select Payments and Billing.
   2. Choose Apps and Books.
   3. Locate your content token in the list and select Download.
6. In Device Management for Apple, go back to the wizard and select Next.
7. Select browse, or drag and drop the content token downloaded from Apple Business Manager into the box.

   

8. Select Next.
9. Review the customer and content token details, and select Confirm.

   The content token is renewed in the Apps tab.

Related articles

• View customer apps
• Add a content token
• Delete content tokens

Updated: Dec 11, 2025