Path: From Custom (OpenID Connect) to N-able Login

You must enroll at least one admin user into N-able Login. This N-able Login admin user will have access to the N-able Login features, including the Entra ID setup.

1. Go to Administration > User Management > Users.

2. Select a local admin user (or create a new one for this role).

3. Select LINK TO SSO PROVIDER and select [System] N-able Login. If on a hosted system, select [Company] N-able Login

   If one or more users are already linked to another IdP, you must select and unlink each one from that provider before linking them to N-able Login. From LINK TO SSO PROVIDER, select Unlink.

4. Select Accept.

   To complete the N-able Login registration process, the new or existing user must have access to a valid and active mailbox.

5. Log out of N-central.

   Once enrolled N-able Login, the new admin user must log out of N-central and log back in using their new N-able Login credentials to complete the setup process.

6. The new admin user will receive an email message with a Set up your account button to set up their N-able Login (MSP SSO) account.

   

Use N-able Login to provide single sign-on (SSO) access to N-central applications and services. You must link users to N-able Login to automatically send them an enrollment invitation. Users complete the enrollment process from the email to activate their account and access supported services.

If you use an on-premises deployment, start at the System level. If you use a hosted deployment, start at the Service Organization (SO) level.

There are two ways in which you can enroll existing users into N-able Login; from the SSO Providers page and the Users page.

From the Users page

You cannot reverse this action after you connect a user to N-able Login.

1. Log into N-able N-central.

2. Go to User Management > Users.

3. Select the user(s) you want to enroll.

   If one or more users are already linked to another IdP, you must select and unlink each one from that provider before linking them to N-able Login. From LINK TO SSO PROVIDER, select Unlink.

4. From LINK TO SSO PROVIDER, select the appropriate N-able Login provider:

   • Hosted: Company N-able Login

   • Onprem: System N-able Login

   

5. Select the I have read and understand that I will not be able to disconnect N-able Login checkbox and then select Apply.

Connecting a user to N-able Login cannot be reversed.

If a user was previously enrolled as an N-able Login user, their original registration link will be overwritten with a new one.

6. User(s) will receive an email to complete the enrollment.

The link in the welcome email is valid for 7 days. If it expires, repeat steps 3 to 7 to re-enroll the user into N-able Login and resend the welcome email.

From the SSO Providers page

1. Log into N-able N-central.

2. Go to User Management > SSO Providers.

   

3. In the Name column, do one of the following:

   1. If on a hosted account, select the provider, Company N-able Login.

   2. If on an onprem account, select System N-able Login.

4. To link N-central users to N-able Login, click the Linked users tab and then click LINK USERS.

   You cannot unlink users after you have connected them to N-able Login.

   This step cannot be undone.

5. Select users that you want to enroll into MSP SSO and then click LINK.

   N-able Login filters out users that are not eligible (already linked to another IdP) to enroll into N-able Login. You must unlink those users from their provider before linking them to N-able Login. Select the user, and from the LINK TO SSO PROVIDER menu select Unlink.

6. Select the I have read and understand that I will not be able to disconnect N-able Login checkbox.

7. Select LINK.

Your users will receive an email invitation to complete their enrollment as an N-able Login user to access N-central. After completing the enrollment steps, they are redirected to N-central to log in with their account credentials.

1. Open the Welcome email and click Set up your account.

   

2. Enter credentials and click CREATE ACCOUNT.

   

3. Click Accept to provide the requested permission.

   

4. Follow the 2FA SETUP instructions and click NEXT to continue.

   

5. Scan the QR code or manually enter the security key.

   

6. Enter your 6-digit code and then click CONFIRM SETUP.

7. Click DOWNLOAD CODE to download your recovery code.

   

8. Click CONTINUE.

   

9. When redirected to N-central, log in.