New: October 30, 2020

Enable multi-factor authentication for a single user

You can enable multi-factor authentication for individual users, or to disable it only for specific users as needed.

Multi-factor authentication adds an extra level of security provides an extra level of protection against hackers attempting to gain access to a computer or network. With a second verification requirement, even if someone steals a password, they cannot get passed the second verification step. Users need to download Google Authenticator to their mobile device.

For more information, see About Multi-factor Authentication.

If you need to enable multi-factor authentication for many users, you can do this from the Users page.

  1. Click Administration > User ManagementUsers.
  2. Click the name for a specific user.
  3. Click User Details, then User Information.
  4. Click the check box for Use Two-Factor Authentication to enable or disable.
  5. Click Save.

The user is configured with two-step verification authentication, or it is turned off. When the user logs in they will be prompted for the appropriate credentials.