New: October 30, 2020

Enable multi-factor authentication for multiple users

Multi-factor authentication adds an extra level of security provides an extra level of protection against hackers attempting to gain access to a computer or network. With a second verification requirement, even if someone steals a password, they cannot get passed the second verification step. Users need to download Google Authenticator to their mobile device.

For more information, see About Multi-factor Authentication.

If you need to enable multi-factor authentication for many users, you can do this from the Users page. If needed, you can also configure multi-factor authentication for a single user.

  1. Click Administration > User ManagementUsers.
  2. Click the check boxes next to all users requiring multi-factor authentication.
  3. Click Two Factor Authentication at the top of the user list.
  4. Click Configure MFA.
  5. Click the check box for Use Two-Factor Authentication.
  6. Click Save.

The user is now configured with two-step verification authentication. When the user logs in they will be prompted for the appropriate credentials.