When you add a new user to N-able N-central, you assign the user a Role. The Role defines the permissions that the user has to perform work for customers and devices. The user cannot perform any work until you assign a Role.
For more information on roles, see the help topic What is a Role.
You can assign a user to multiple roles. Roles are a set of permissions allowing the access to a feature. If the user is assigned two roles where in one role a feature is allowed, and another role it is not, the role that allows access to the feature takes precedence. That is, that feature will be accessible.
- Click Administration > User Management > Roles.
- Click the Role name.
- Click the Users tab and click Assign Users.
- Select the check box for the user(s) you want to assign to the Role.
- Click Assign.
The new user appears in the table within the Users tab. When that user logs into perform work, their view in N-able N-central will reflect the permissions assigned.