Enroll existing users into N-able Login

Use N-able Login to provide single sign-on (SSO) access to N-central applications and services. You must link users to N-able Login to automatically send them an enrollment invitation. Users complete the enrollment process from the email to activate their account and access supported services.

If you use an on-premises deployment, start at the System level. If you use a hosted deployment, start at the Service Organization (SO) level.

There are two ways in which you can enroll existing users into N-able Login; from the SSO Providers page and the Users page.

From the Users page

You cannot reverse this action after you connect a user to N-able Login.

1. Log into N-able N-central.

2. Go to User Management > Users.

3. Select the user(s) you want to enroll.

   If one or more users are already linked to another IdP, you must select and unlink each one from that provider before linking them to N-able Login. From LINK TO SSO PROVIDER, select Unlink.

4. From LINK TO SSO PROVIDER, select the appropriate N-able Login provider:

   • Hosted: Company N-able Login

   • Onprem: System N-able Login

   

5. Select the I have read and understand that I will not be able to disconnect N-able Login checkbox and then select Apply.

Connecting a user to N-able Login cannot be reversed.

If a user was previously enrolled as an N-able Login user, their original registration link will be overwritten with a new one.

6. User(s) will receive an email to complete the enrollment.

The link in the welcome email is valid for 7 days. If it expires, repeat steps 3 to 7 to re-enroll the user into N-able Login and resend the welcome email.

From the SSO Providers page

1. Log into N-able N-central.

2. Go to User Management > SSO Providers.

   

3. In the Name column, do one of the following:

   1. If on a hosted account, select the provider, Company N-able Login.

   2. If on an onprem account, select System N-able Login.

4. To link N-central users to N-able Login, click the Linked users tab and then click LINK USERS.

   You cannot unlink users after you have connected them to N-able Login.

   This step cannot be undone.

5. Select users that you want to enroll into MSP SSO and then click LINK.

   N-able Login filters out users that are not eligible (already linked to another IdP) to enroll into N-able Login. You must unlink those users from their provider before linking them to N-able Login. Select the user, and from the LINK TO SSO PROVIDER menu select Unlink.

6. Select the I have read and understand that I will not be able to disconnect N-able Login checkbox.

7. Select LINK.