System Change service

The System Change service monitors the hardware components discovered on a Windows device. Once N-able N-central discovers these components, it creates a snapshot of this asset information. The System Change service uses this snapshot as a baseline to monitor any changes that occur in the assets of the device. The service scans the device for changes every day at 9:00 am. For example, the removal of a network adapter at 1:00 pm is reflected in the state of the service at 9:00 am the next day. This change is also reflected in the updated snapshot, which can then be reset as the new baseline.

You can also reset a new baseline on a device. For information, see Reset the System Change service baseline for a device.

The System Change service requires the following configurations:

  • The service can only be monitored on discovered assets, not on devices that were manually created.
  • The service needs to have a recurring Windows Asset Discovery task targeted against the IP address of the target device.
  • A Windows probe collects the data presented in the service.
Service TypeSystem
Instances on a Device1
Supported Systems/ApplicationsMicrosoft Windows
Device ClassLaptop - Windows, Server - Windows, and Workstation - Windows
Monitored ByCentral server asset
Scan IntervalOne day (1,440 minutes)

Status details

Status DetailDescription
Change in number of network adapters

The change in the number of assets. The number can reflect any addition or removal of assets.

Information about the changes that have occurred in the asset details.

Information about the changes that have occurred to the asset.

The Stale state is displayed when a device's MAC address changes due to changes in its network adapter.

Change in network adapter details
Change in number of CPUs
Change in CPU details
Change in number of media access devices
Change in media access device details
Change in number of video controllers
Change in video controller details
Change in size of RAM
Change in OS