System Audit report

The System Audit report logs the following actions:

• additions to the system
• deletions from the system
• modifications to the system
• user sign in
• user sign out

The report includes data for a specified time range and is divided into two sections. The first section displays the action type, customer names, and the selected time range. The second section shows details of each action, including the description, the email address of the user who performed the action, and the timestamp.

To generate this report, the System Change service needs to be added to the devices. If the service is not installed, the system displays No Data.

You might notice a difference between the number of sign-in and sign-out sessions. This occurs because expired sessions are handled differently from sign-out sessions and are not recorded in this report.

This procedure can only be performed at the SO, Customer or Site level.

To view the report

1. Go to Reports > Administrative > System Audit.
2. Select the Start date and time and End date and time.

3. From the Action dropdown, select the action to report on.

4. From the Customers dropdown, select the customers to include.

5. Select the Maximum number of records to be displayed.
6. Select View report.

The report opens. You can also email the report or save it to your computer.