Tools

The Tools tab enables you to troubleshoot and resolve your customer's issues without remotely controlling a user's workstation and interrupting them.

For more information, see Direct device support.

This feature is only available for Windows devices with N-able N-central agents.

Services	Windows services (not N-able N-central services).
Processes	Review start and end processes currently running on the device.
Registry	Configuration options in the Windows Registry.
Applications	Installation and patch management for applications on the device.
Startup Applications	Enable or disable applications that automatically run when the computer starts.
Printers	Jobs in the print queue.
Command Prompt	Access to a command-line interface.
File System	File management functions, such as copying and deleting files.
Task Execution	Run Scripting tasks and  Automation Policies on demand.