Tools
The Tools tab enables you to troubleshoot and resolve your customer's issues without remotely controlling a user's workstation and interrupting them.
For more information, see Direct device support.
This feature is only available for Windows devices with N-able N-central agents.
Services | Windows services (not N-able N-central services). |
Processes | Review start and end processes currently running on the device. |
Registry | Configuration options in the Windows Registry. |
Applications | Installation and patch management for applications on the device. |
Startup Applications | Enable or disable applications that automatically run when the computer starts. |
Printers | Jobs in the print queue. |
Command Prompt | Access to a command-line interface. |
File System | File management functions, such as copying and deleting files. |
Task Execution | Run Scripting tasks and Automation Policies on demand. |