Prepare a computer for a gold image

This solution applies to cloning PCs within the same customer.

  1. Open the Services application in Windows.

  2. Locate Windows Agent Maintenance service.

  3. Right-click the service and click Stop.

  4. Locate the Windows Agent service.

  5. Right-click the service and click Stop.

  6. Open a Command Prompt window and run the following commands:

  7. C:\Program Files (x86)\N-able Technologies\Windows Agent\bin\NcentralAssetTool.exe –d

    C:\Program Files (x86)\BeAnywhere Support Express\GetSupportService_N-Central\uninstall.exe /S

    Delete %programdata%\N-Able Technologies\Windows Agent\Config

    Delete %programdata%\N-Able Technologies\Windows Software Probe\Config

  8. Uninstall the Windows Agent.