Clone HaloPSA Ticketing Recipient

You can duplicate an existing Ticketing Recipient in N-central, but you must give it a unique name because no two Ticketing Recipients can share the same name.

1. In the navigation pane, select Administration > PSA Integration > Ticketing.
2. Select the icon in the Action column for the Ticketing Recipient Profile that you want to clone.
3. Enter the unique Name to identify the Ticket Recipient.
4. Provide a Description for additional information about the Ticketing Recipient.
5. Select Save your changes.