Set the default agent and probe settings

You can configure the default settings that probes and agents use in your environment. These settings include options for software upgrades, security credentials, token lifespans, and any proxy details required during installation or other administrative actions such as running scripts and distributing third-party software.

The FQDN field is locked and shown only for reference. The FQDN value is taken from the Network Setup settings and is pre-pended to the Server Address list as one of the available connection options. You can edit the full Server Address list, including the pre‑pended entry. The system propagates the FQDN setting to all levels: System, Service Organization, Customer, Site, and Device.

You can configure default settings for Customers or Sites when you first create them in the Customer Wizard or the Site Wizard.

Do not use commas in usernames or passwords.

  1. Go to Administration > Defaults > Agent & Probe Settings.
  2. Review each tab and configure the required options. For details on each section, select the help icon.

  3. To apply the defined credentials to existing managed devices, select Propagate.

    4. If you do not select Propagate, the new defaults apply only to newly installed probes and agents.

  4. Select Save.

After saving, probes and agents update their configurations with the new settings. Any newly installed probe or agent will use these defaults automatically.