N-central 2025.1 HF1 (build 2025.1.1.59)

We strongly recommend upgrading to version 2025.3.1, which includes a critical security fix addressing a vulnerability that could pose a risk to the security of your N-central environment.

 

The N-central 2025.1 Hotfix 1 addresses the 2025.1 known issue that could result in the removal of the ticket association between Autotask and N-central. For comprehensive details about the 2025.1 release, please refer to the 2025.1 Release Notes.

Autotask PSA

Description	Issue
Partners using Autotask PSA integration are advised to only upgrade to 2025.1.1.59 (or subsequent versions) as fix was introduced to address an issue that can result in the removal of the ticket association between Autotask and N-central. This prevented tickets from automatically being closed when issues return to normal or when trying to reopen a ticket from N-central.	NCCF-535280