How to add licenses and upgrade your Take Control account to Take Control Plus

Get the most out of your Take Control account by upgrading to Take Control Plus. You can add licenses to your account or upgrade to Take Control Plus directly from your web-based Admin Area to access new features like real-time session monitoring, registry editing, or batch scripting.

Only Take Control users who purchased Take Control or Take Control Plus online, using the e-commerce process are able to add licenses from within the product. Users who originally purchased Take Control through a sales representative will need to call their Sales rep to add licenses.

  1. Log in to the web-based Admin Area of your Take Control account.
  2. From the navigation options on the left of the screen select Management > Licenses.
  3. The Primary Account Holder is the only user with permission to access the Licensing Information section of Take Control.

  4. Select the Details tab to view the licensing information for your account. Here you can see when your account is up for renewal, the total number of concurrent and End User licenses, and the maximum number of Unattended Agents you can install on your customers' devices.
  5. When you are ready to upgrade your Take Control account to a Take Control Plus account, click Upgrade. To add more licenses to your account, click Add licenses.

Both the Upgrade and Add licenses buttons open a new tab in your browser, where you are navigated through a shortened version of the e-commerce process. Finishing this process completes your account upgrade or addition of new licenses.

All annual licenses renew on the same date! If you upgrade an annual license, you will be charged the difference between the price of Take Control and Take Control Plus, and that difference will be pro-rated for the remainder of the annual term. Your renewal date does not change and all annual licenses renew on the same date.