Transfer Session is grayed out in Take Control standalone

Last Modified

Tue Mar 03 17:57 GMT 2020

Description

• Transfer session option is grayed out in standalone Take Control
• Product is Take Control, not Take Control Plus

Environment

• N-able Take Control

Solution

• The ability to transfer sessions between technicians is only available in N-able Take Control Plus, and is not available in the basic N-able Take Control product.
• For a full list of differences between Take Control and Take Control Plus, see the Product Comparison Page.