Take Control Troubleshooting
Take Control (Standalone)/ Take Control (integrated in N-able N-central)/Take Control (N-able): How to change between monitors
Last Modified
Mon Nov 25 11:33 GMT 2019
Description
- How to change between monitors during a remote control session with Take Control?
Environment
- N-able Take Control/Take Control Plus (Standalone)
- N-sight RMM
- Take Control (N-able)
- N-able N-central
- Take Control
- Take Control Viewer version 7.00.00 and onwards
Solution
- During a remote session, locate the top menu bar;
- On the top right corner, click on the Open Monitors Window icon (rectangle with the number of active remote monitors in the middle);
- A drop down with a preview of the remote monitors will show;
- Chose the desired monitor by clicking on it.