Take Control Troubleshooting
Take Control (Standalone): How to enable Tech Console features and grant permissions to technicians
Wed Jul 01 15:15 GMT 2020
- How to enable Tech Console features and grant permissions to technicians on Take Control Standalone?
- N-able Take Control/Take Control Plus (Standalone).
- Login to the Admin Area (as either the Main Admin or a Technician with sufficient privileges);
- Go to Management > Technicians;
- Select the technician you want to grant access;
- On the PERMISSIONS tab, select the CONSOLE FEATURES sub tab;
- Enable/Disable the intended options;
- Save when done (bottom right corner).
- If the tech at hand is logged into the Tech Console during permissions change, please logout and log back in to experience the applied changes.