Take Control: SSO activation steps

Last Modified

Thu Jan 10 12:57 GMT 2019

Description

  • How to activate SSO for a technician in Take Control/Take Control Plus?

Environment

  • N-able Take Control/Take Control Plus (Standalone).

Solution

  1. Go to your Admin Area;
  2. Navigate to Management>Technicians;
  3. Select the intended technician's profile;
  4. Click the Send Invitation button, below the Single Sign On (SSO) text;
  5. Then navigate to the technician's email inbox, where you'll received the SSO invitation;
  6. Open the invite email and click the Create N-able SSO Account link;
  7. The Technician will either be asked to either:
    • Provide their First Name, Last Name and Password (should they not already have a N-able SSO login.
    • Login to their existing N-able SSO login (as may be the case if they've had one setup previously for another N-able product).