Take Control Troubleshooting
Take Control: How to provide access to the Admin Area
Last Modified
Mon Feb 24 11:28 GMT 2020
Description
- This article instructs on how to grant Admin Area access for Take Control technicians.
Environment
- N-able Take Control/Take Control Plus (Standalone)
Solution
- Either the Main Admin or an Administrator must follow the steps below:
- Access the Admin Area;
- Go to Management > Technicians;
- Select the intended Technician;
- Click the PERMISSIONS tab;
- Select the ADMIN AREA sub-tab;
- Slide the toggle to enable the option Technician has access to the Admin Area;
- Click Save.