N-able Take Control: Enabling a Technician

Last Modified

Wed Feb 26 10:18 GMT 2020


  • How to enable a Technician's Profile so they can regain access to Take Control
  • The Main Administrator's profile cannot be disabled.
  • How to show only disabled technicians?


  • N-able Take Control/Take Control Plus (Standalone)


  1. Login to your Admin Area.
  2. Navigate to Management > Technicians.
  3. Use the Technician Status filter options in the left navigation pane to show all disabled technicians by clicking the Disabled checkbox, or use the search box to find the desired Technician's Profile.
  4. Click Enable from the top navigation menu options to activate the technician's profile.